Privacy

If you request a calculator sheet, we use your verified account email to send it through Resend. We retain the requested dimensions, reference PDF and delivery record privately to complete delivery and handle retries. Calculator delivery records are scheduled for deletion after 48 hours. The pending request uses a one-hour browser cookie.

If you join the founding list, we save your email address to notify you about Setting Block Studio and its availability. The list is stored in Supabase and is not publicly accessible. An older founding-list address is not treated as consent for release news.

If you request release news, we email one confirmation through Resend to the address you submit. The message names Setting Block Studio, states the release-news consent you checked, and links to a one-time confirmation page. We store a hash of that link and, after you confirm, a hash of a stop token. We do not store the raw tokens. The address is not subscribed until you submit the confirmation. Opening the page does not subscribe you. A repeated request uses the same public response and does not replace an existing stop link or restore a stopped address by itself. A stopped address stays stopped until a confirmation message to that address is used. Pending requests are counted apart from confirmed subscriptions. We do not send a news mailing from this request. The address is not placed in measurement events or in the confirmation link.

When you create an account, we collect your account email address and your organization details.

Payments are processed by Stripe, which handles your payment information.

If you continue to checkout for the storefront handoff kit, we may keep three sanitized campaign labels from that page and a traffic class chosen by our server on the private order. We do not send those labels to Stripe. They are not proof of who sent you, and they are not a count of unique people. A Do Not Track signal, Global Privacy Control, or the measurement opt-out skips those labels on a new checkout. Skipping them does not delete labels already stored on an earlier order.

Support email is handled through Resend. When AI support triage is enabled, message text is sent through OpenRouter to classify general product questions, with its data-collection restriction enabled. This is not a zero-retention guarantee. We keep private receipt metadata and draft replies for review. This does not authorize the AI to approve engineering changes, access your projects or change billing. Attachments are not sent to the classifier, and replies are not sent automatically.

When support forwarding is enabled, the bounded sender, subject, and message text are forwarded through Resend to SBS Operations in Grok Bot (xAI) for review. Attachment files are not forwarded. This is not an automatic reply and it is not a newsletter opt-in.

When you use the drawing workspace, we store the project material you upload — such as opening schedules and framing system data — and use it only to generate your package.

Your uploaded project material is used only to produce the package you asked for. It is not sold, and it is not used to build models for anyone else.

We record first-party measurement in the same Supabase project that runs the product. A browser event can be a page view, a calculator link, or a calculator use. A server event can record whether release-news signup, account signup, project save, or package generation succeeded or failed. Events store an allowlisted name, a fixed route label, and sanitized campaign tags when those tags match a short pattern. They do not store your email, name, IP address, account or project id, document name, page query, free text, or session token. Browser events are visits and clicks from a browser. They are not a count of unique people. Preview, internal, and synthetic traffic is omitted from ordinary business totals. If measurement storage is unavailable, the signup, save, or package still succeeds or fails on its own. A Do Not Track signal, Global Privacy Control, or the opt-out below stops new measurement events in that browser.

Opt out of site measurement